Getting Started with Envoy Mobility

Download the Envoy Mobility app from the App Store or Google Play, create your account, upload your driver’s license and get ready to select your ride!

Booking a Ride

Need wheels? Book by the hour or day and even reserve your ride in advance! Payment is a cinch — just enter your card info, confirm, and use your phone to lock, unlock, and go!

Ending Your Reservation

When your adventure ends, plug the charger into the vehicle, lock it, and tap “End Reservation” in the app. If anything goes awry, report it through the app or contact customer support.

Vehicle Controls

The gear shifter is on the right side of the steering wheel. Push down for Drive, push up for Reverse, and press the side button for Park. Press the brake pedal to start — no key needed.

Charging the Vehicle

The Tesla charge port is located in the left rear tail light. Tap the light to open it, or open the charge port from the touch screen. At non-Tesla chargers, use the included adapter — keep the adapter with the vehicle at all times. A $100 fine applies if lost.

Touch Screen Controls

The touch screen controls nearly everything — door locks, charge port, navigation, and finding nearby chargers. If the screen displays a “Tap Card” message, press Unlock in the Envoy Mobility app to proceed.